How do I place an order? You can place an order directly on our website. Simply add your favorite items to the cart and proceed to checkout.
Do you ship internationally? Yes, we ship worldwide. Shipping rates and estimated delivery times will be calculated at checkout.
How long does shipping take? * Malaysia: 3–5 business days * International: 7–14 business days (may vary based on location and customs processing)
How can I track my order? Once your order has been shipped, you will receive a tracking number via email.
What is your return policy? Returns are only accepted for defective items. We offer exchanges for size adjustments. Contact us at hello@goodpairsocks.comor use the message box on our website.
What payment methods do you accept? We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.
Do you offer discounts or promotions? Stay updated on exclusive discounts by signing up for our membership and following us on social media.
What is the GOODPAIRSOCKS Club? Our membership program rewards you with points for every purchase. The more you shop, the more benefits you unlock. More details can be found at GOODPAIRSOCKS Club
What are the membership tiers? * Good Stylista (Starter) * Good Tastemaker (Mid-tier) * Good Icon (Top-tier)
How do I earn and redeem points? You earn points with every purchase, which can be redeemed for discounts and exclusive perks.
How can I reach customer support? You can contact us at hello@goodpairsocks.com or text us via the message box on our website (bottom right corner).
